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How competence is defined, assessed, authorized and re-verified for the work described on this site.

Disciplines 3Standard ISO/IEC 17025:2017Service areas 6

Disciplines Covered

Coordination covers dimensional metrology across bridge, gantry and cantilever CMMs, portable articulated arms, granite surface plates, gauge blocks, and ring and plug gauges, along with CMM part-program development and revision for production inspection use.

Competence Framework

Competence for each discipline is defined against the method and equipment type involved, then assessed before a technician is authorized to perform or review that category of work. Re-verification follows a documented schedule tied to method changes, equipment updates and periodic internal review, consistent with the request-review and method-selection procedures maintained under ISO/IEC 17025:2017.

In practice our framework runs in four steps, and it runs the same way for every discipline listed above.

How Competence Is Established

  • 01

    Defined

    Each task has a written competence requirement: the method, the equipment, the range, and the evidence that counts as proof of capability.

  • 02

    Assessed

    Capability is demonstrated against that requirement — supervised work, witnessed measurement, and comparison against a known reference.

  • 03

    Authorised

    Authorization is granted per task and per range, never as a blanket qualification, and it is recorded.

  • 04

    Re-verified

    Authorizations are reviewed on a schedule and after any change of method, equipment or standard. Training records are kept for as long as the authorization is live.

Authorization and Review

Results are reviewed by a role separate from the one performing the measurement before any certificate is released. Authorization to release a given category of result is granted only after that review history supports it, and is withdrawn if a complaint or internal audit identifies a gap. This authorization is documented by role, not by individual name.

Results are reviewed before release. The review confirms that the method used matches the method quoted, that the recorded conditions are within the limits the method requires, that the calculation and the stated uncertainty are correct, and that the certificate says what the measurement supports and nothing more. Only personnel authorized for that task and range may approve the release of a result, and the approver is recorded against the certificate.

Capacity and Continuity

Scheduling accounts for both scheduled calibration volume and unplanned repair requests arriving from across the service area. Each discipline has an alternate reviewer or performing laboratory identified in advance, so a single absence does not stop a request from being accepted or a certificate from being reviewed.

We staff for cover rather than for peaks. More than one person is authorized for every routine task, so absence or a spike in demand moves the schedule and leaves the result alone.

Requirements outside current authorizations are escalated, never attempted. They are quoted through a laboratory whose scope covers the measurement, or declined with the reason stated.

Related Reading

Equipment, traceability and the management system these authorizations sit inside are described on the quality system page. Open technical roles are listed on the careers page.

Auditing a supplier?

Competence records, method statements and scope detail are supplied on request with any quotation.

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